OrganicCrops takes care of dealing with your information
Your personal data is used for various purposes, depending on the Online Services you use. We can keep you informed about our latest products and upcoming offers. We may use your personal data to assist you and respond to your requests. Furthermore, we use your information for internal purposes, such as research and data analysis that help us to understand our customers and to improve our products and Online Services.
You can subscribe to a OrganicCrops newsletter or ask us to send you information materials. Your personal data will be used to inform you about the OrganicCrops products and services as specified at the moment of subscribing. If you order OrganicCrops products and share your personal data we may also inform you about other OrganicCrops products.
We collect personal data that is needed to send you the newsletters and information materials. This information may include first and last names, company names, addresses, email addresses. You may choose to give us other details, such as your job title, website URL, shipping and presentation preferences, and local market details.
If you do not want to be on a mailing list, you can always unsubscribe (via ‘opt-out’ or by contacting us). In that case we will no longer send you the newsletters. Personal data obtained for sending information materials will be deleted or archived once the materials have been sent to you.
OrganicCrops offers and organizes promotions, actions and other events such as trade shows, round table meetings, and excursions to farms and crop producers.
We only gather personal data, such as first and last names, company names, addresses, email addresses, age and job titles when voluntarily submitted by you for the purposes of these activities. Your information is used to confirm your registration, to verify eligibility and to execute the specific event.
Your information will be stored as long as necessary for the promotion, action or event. Retention periods may be communicated for each event separately, but will not exceed 6 months after the termination of the event.
When you are using our Online Services we collect technical information about your device and your online behavior. This information is used to improve our Online Services, our products and your web browsing experiences. We may also use this information to send you newsletters and inform you about product offerings based on your procurement interests. If we have your consent, we may use your device’s GPS-signal to push certain content to your device, such as exhibition location information or a link to an internet page.
We collect information such as:
The information is collected using cookies and similar techniques. OrganicCrops also uses third-party technology for these purposes. This entails that the information may also become available for third parties.
We are active on various social media platforms, such as Twitter, Pinterest, YouTube, Instagram and Facebook. When you communicate with us via our social media pages (for example by placing a comment, uploading media, sending a personal message or becoming a follower by clicking on the "like" button), we may receive personal data about you such as your (user) name, your profile photo, the place you live, your e-mail address and your gender.
Via social media, you can share photos, videos and comments. We are active on social media because we believe that your comments, experiences, reviews and other information improve our products and services. We use our social media pages to inform you about products, promotions and other activities.
If you choose to share information by publishing comments, reviews, photos or videos we will use this information. Sometimes we also receive personal data about you from the social media platform itself, such as your (user) name, your profile photo, the place you live, your e-mail address and your gender. Your information will be visible to us and other users of our social media pages, it may end up in our “top posts”. Occasionally, we share videos via our YouTube channels.
We store your information, photos and videos for up to 6 months after use of our social media pages.
We use your corporate and personal data to respond to you when you contact us, either via the OrganicCrops customer service by telephone, e-mail, social media or (website form/)post. We use your personal data to respond to your question, request or concern.
We register your question or request in our customer relations database. We may also request your contact information such as your name, address, town of residence, telephone number and/or e-mail address and all other personal and corporate data which may be necessary to answer your question.
Your information will be stored for no more than three years. At the end of this period, your information will be destroyed or archived.
We may offer (retail) products through our webshop. Our retail products are marketed for the local, Peruvian, market. When you choose to buy our products using our webshop, your information will be used to register and conclude your order and to transport the products.
We register, depending on the exact services, bank account number, as well as basic transactional information (such as your name, address and the purchase order). We may share your information with others, such as transport companies or webshop partners, to provide you with our services.
Your information will be stored for 5 years. Depending on the applicable (civil or tax) law, your information may be stored for a longer period of time.
We make certain corporate and personal data available to partners that work with us to provide products and services, or that help us market to customers. As these third parties administer your information, they do so under our instructions, and we take the necessary measures to ensure that your information is used only for the purposes described above. Your personal data may then also be passed on to recipients in other countries. In such cases, OrganicCrops may take additional measures to protect your information.
Personal data will only be provided to supervisory bodies, fiscal authorities and/or investigating authorities if OrganicCrops is obliged to do so by law.
We understand the importance of keeping your personal data secure. So, we have taken various technical and organizational measures to protect your personal data against loss or improper use. Our systems and applications are protected according to the applicable standards for information protection, such as protected servers, firewalls and encryption, as well as the physical protection of areas where information is stored.